I ordered. deers tongue In February of this year. I never received the shipment. I emailed the company and got a response to please be patient that it was on back order which I have been very patient.
After not receiving for months, I went online find another source to order the product from. I ordered two more pounds from your company not realizing it was the same company that never sent me the first shipment.
When I went back through my receipts and bank statements, I figured out it was the same company and I reached out
There is zero customer service at this company and no one will answer any emails. I do not know how you run a business like this.
I did receive my 2 pounds that I ordered 2 mths ago, but no one will answer me Through email, no one answers the phone, no one returns phone calls.
The product was good, but the customer service is the worst I’ve ever seen pretty much in any company I have ever dealt with
communication is number one when you’re in business. Needless to say I will never order from this company again waiting months to get an order is unacceptable and ridiculous. There is no excuse for it.
Pic below is the order I never received from February 7th